UPDATE:
We now only ship within Belgium, Netherlands, Luxembourg (BENELUX). For other countries, we advise you to use the Dealer Locator page to find a store near you.
Delivery lead time is calculated the following way:
Preparation time of 5-7 business days from the date the order was placed + shipping time see below.
We no longer ship to countries outside the BENELUX area.
Our shipping carriers do not deliver on weekends or public holidays , these differ per country.
SHIPPING TIME AND COST PER COUNTRY
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Shipping Time and Cost:
Bike - 1-2 business days, €100 shipping fee.
Non-Bike - 1 business day, €9, for parcels up to 3kg; €19, for parcels more than 3kg
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Shipping Time and Cost:
Bike - 1-2 business days, €100 shipping fee.
Non-Bike - 1 business day, €9 for parcels up to 3kg; €19 for parcels of more than 3kg.
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Shipping Time and Cost:
Bike - 2-3 business days, €100 shipping fee.
Non-Bike - 1 business day, €9 for parcels up to 3kg; €19 for parcels of more than 3kg.
Bike - Our bikes are shipped via the fulfilment center, GEODIS, located in Lille, France.
Non-Bike - For all the other items (e.g parts, accessories, merchandise and other), we use UPS as a shipping company.
Third party or self-shipping of any SUPER73 motorbike or battery is prohibited due to specific certifications that are required to ship our batteries. The information necessary for a 3rd party to ship our battery is proprietary and will not be provided if requested. We are not liable to accept returns for merchandise refused by a 3rd party shipper or international borders. We are not liable for any unresolved issues or parts for merchandise transported to regions we do not already ship to directly or have authorised dealers. It is the responsibility of the owner to source an e-bike specialist for repair or maintenance in an unsupported region.
BFPO / PO Addresses
We cannot ship to BFPO or PO addresses.